Delete your Verlow account

Verlow is run by Baker Ltd. You can delete your account and everything in it yourself in the app, or ask us to do it by email.

In the app

  1. 1. Open Verlow on your phone, or at app.goverlow.com, and sign in.
  2. 2. Go to Account.
  3. 3. Choose Delete my account, then confirm.

Your account and everything in it are deleted straight away. This cannot be undone, so if you want a copy, use Export my data in Account first.

By email

If you cannot sign in, email christian@goverlow.com from the address you use for Verlow and ask us to delete your account. We reply within 24 hours and confirm by email once it is deleted.

What is deleted

  • Meals and meal photos.
  • Check-ins and their notes.
  • Bowel observations.
  • Training sessions and activities, including those brought in from Intervals.icu.
  • Steps and sleep imported from Health Connect.
  • Your Intervals.icu connection and its token.
  • Your sign-in and email address.

What is kept

Deleted data can remain in our database provider’s backups for up to 365 days before it is overwritten. Verlow only ever reads from Intervals.icu and Health Connect, so deleting Verlow leaves your data in those services as it is.

Deleting some of your data

To remove single records without closing your account, delete meals and activities in the app, or email christian@goverlow.com to ask us to delete anything else.